Solution

This software solves the problem through three blocks and makes the company operate as if it were run on autopilot, improving efficiency in a 40%.

General Business Indicators which give us an insight into the previous day and shift so that we can make small adjustments on the fly that in many cases straighten out the indicator before the problem arises. In addition, we have introduced a visualisation layer of information through Business Intellegence, which facilitates the visualisation.

Routines are key processes to which each actor routinely has to answer with an OK or a NOK, depending on whether the process is performed according to the defined standard.

Communications The typology of communications is tabulated in advance and classified, and anyone can write one. The system itself will redirect this incident to the person designated as responsible. In this way, all incidents or complaints from workers and their superiors reach the management, and return to the worker with a solution in less than 5 days or, in the event that it requires more time, a commitment to a solution with a date.