KH-GO platform for digitisation
Problem
Companies need to have a reliable method to steer the company's business, empower its members and ensure robust communication.
KHGO collects through direct data capture all information entered into the systems.
Solution
This software solves the problem through three blocks and makes the company operate as if it were run on autopilot, improving efficiency in a 40%.
General Business Indicators which give us an insight into the previous day and shift so that we can make small adjustments on the fly that in many cases straighten out the indicator before the problem arises. In addition, we have introduced a visualisation layer of information through Business Intellegence, which facilitates the visualisation.
Routines are key processes to which each actor routinely has to answer with an OK or a NOK, depending on whether the process is performed according to the defined standard.
Communications The typology of communications is tabulated in advance and classified, and anyone can write one. The system itself will redirect this incident to the person designated as responsible. In this way, all incidents or complaints from workers and their superiors reach the management, and return to the worker with a solution in less than 5 days or, in the event that it requires more time, a commitment to a solution with a date.
Advantages
Processes are digitised, the minimum necessary routines are defined so that the whole company is moving in the same direction.
It ensures transparency throughout the company, helps to ensure that problems are escalated and that there are no broken phones.
It empowers workers and democratises information.
Application companies
All of them, especially the industrial ones.
When applied
This method converted into software can be applied in any company of any sector and size that wants to carry out its digitisation process, favours the improvement of processes, the acquisition of new technologies and improves the life of workers.
Software
Ensures and improves the organisation's communication in a 70%.
It standardises daily operations, and shows the same data to all groups in the company.